Uniform Supplier

Welcome to Different Class School Wear. Please find below some information on our services which we hope you will find useful.

For the first few weeks, we would ask that you allow 3-4 days for the orders to be dispatched as we have the full uniform currently in production, some sizes may not be quite ready, and we will aim to beat these dispatch times.

We have listed sizes available that we would expect for the age ranges, however, should you need a smaller or larger size than is available, please feel free to contact our Office and a member of our team can arrange this for you.

We are currently in the process of redeveloping our website, please note our full Essential Schoolwear and accessories collection is being updated daily so you will soon be able to purchase a wide range of generic Schoolwear, accessories and stationery which will be available.

Postal Orders

All postal orders are now sent via Royal Mail on a 48-hour tracked service. Please note we will not be able to track the order until the 48 hours have passed.

Orders placed before 2pm will be picked and shipped the same day. During the summer period, please allow 3-4 days for your order to be processed.

Ship to School Orders – Only £1.50

The ship to school postal charge is only £1.50 for delivery into school every Wednesday.
Orders placed before midnight on Sunday will be delivered the following Wednesday.

End of Term Last delivery into school

The last delivery into school before the summer holidays will be Wednesday 17th July 2019; we will then recommence delivery on Wednesday 11th September 2019.

There will be no delivery into school on WEDNESDAY 3rd July as we are attending local school induction days.

** Please note that any ship to school orders placed after Sunday 14th July will not be shipped into school until the 11th September. Please bare this in mind when placing your orders online as we are unable to change the delivery method once the order is processed**

Returns & Exchanges

Different Class is going paperless. We will no longer be issuing paper delivery notes. For refunds and exchanges, please refer to our policy on our website.  https://www.differentclassschoolwear.co.uk/pages/delivery-and-returns

Different Class is saying NO to plastic and reducing our use of bags.

We would like to share some news about our plans to reduce our environmental impact, starting with reducing our use of plastic bags.

The world is currently producing nearly 300 million tons of plastic each year - a significant amount of which will end up in the oceans. This is harmful to the environment, the ocean and our wildlife.

So we are pleased to announce we will no longer be individually bagging our uniform in plastic cellophane. This will drastically reduce our plastic use and while we are always still working to lessen our impact, we hope that it will be just the first of many positive changes.

******* Summer Opening *******

During the summer holiday our store will be open Monday – Friday from 9:00am-5:30pm. We will open some adhoc Saturdays throughout this period – these will be announced on our website nearer the time.

Should you wish to book a dedicated appointment for a uniform fitting, you will need to make an appointment via our online booking form (this will be available within a few weeks) this will ensure you will have a dedicated member of staff to assist you throughout and avoid any delays. Our first available appointments will be 10:00am and the last at 5:00pm.

During this period, we also offer a “click and collect” option for uniform purchased online. You will be notified by email once your order is ready for collection. You can of course choose to have your items delivered to your home or place of work for convenience.

BACK TO SCHOOL Period July – August

During the BACK TO SCHOOL period, the lead time for orders increases considerably due to the increased volume of orders. During this period, it may take 7-10 days until you receive your order. The 7-10 days lead time will also apply to Click and Collect orders. We are unable to advise on possible lead times over the phone. We aim to beat these delivery times and you will always be notified by Different Class by email when your order is dispatched and then notified by Royal Mail when your order is on its way. Please note once an order has been processed, we are unable to amend the order or delivery options via email or telephone, so please consider this when placing your order. Any delivery to school orders will not be delivered to the school during the summer holidays. The first delivery back into school could be up to 7 days after the start of term, please bear this in mind if you need the uniform for the start of term, we will not be able to change this option.

 

Kind Regards

Louise Mungrue – Head of Schoolwear

Different Class Schoolwear
Unit 9, Wessex Road
Wessex Industrial Estate
Bourne End
Bucks  SL8 5DT

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Last update: 2019-05-01